Ticketing Policy

(Ticket policy might be slightly depending on which type of event you are attending, please check the dedicated policy in each of the tickets own page)

All tickets are digital. You will not receive physical tickets. For the WTC 2024 event (for which registration will open in January, 2024), all purchases are refundable until May 31st, 2024, after which no tickets will be refunded. Players can transfer their ticket to another player using our TICKET TRANSFER FORM beyond the refund date, up until July 1st. In the instance the event is cancelled due to forces outside of our control, such as Covid-19, customers may donate their ticket revenue to the event to help offset the significant financial burden the event faces in the event of a cancellation (with our sincere gratitude), or ask for a refund which will be issued even if the cancellation occurs after June 1st, 2024. In the instance the event is forced to cancel, refunds may take up to 90 days to process. All ticket refunds will be issued as cash refunds and are subject to a 15% service fee.